You'll see a list of that include the keyword. When you're ready to meet from a chat: If you meet virtually, you can kick off the meeting right from your chat.
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Select their name to go to your one-on-one chat with them or a group chat to that one. There are a few ways to search for and find messages: Depending on what you remember about the sender of the message or characteristics of the message, choose how to search for your message. But, the new chat will be ased to operator B and not A, as A has just completed a chat session.
Operator A is assisting 4 visitors and B is assisting 3 visitors. You'll see their name and any group chats listed. Route to the first available operator - The chats will be routed to the operators who ended the chat first and available to take further. Beautiful wants nsa Juneau
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For example: If there are oen operators and everyone is engaged in chat, and the 2nd operator completed the chat before the other vhats and the status turned available first, then the next chat will be routed one the second operator. For example: If there are 10 chats, then the visitor chats will be routed to first operator to the last available operator in a series, when the ten operator got the first Married lonely near Christiansburg oh chat, then the second one of chats will be routed starting from the first operator.
And, they'll receive chat only when their turn comes in the queue. If an operator turns their status as busy, then they will be removed from the queue temporarily and moved as the last operator.
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Say A has completed chat session with one visitor and a new chat request comes in right cbats. Say there are 2 operators A and B.
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The total of active chat count for both the operators will become 3. Cbats are also options for highlighting, font size, lists, and more.
If the status of the operator you have chosen is turned busy, then the chat will go missed. It will not be routed ome any other operator.